Shipping policy

Shipping Policy

Last updated: July 2026

At QADA7, we aim to process and deliver your order as quickly and efficiently as possible. Please read the information below regarding our shipping process.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Once your order has been dispatched, you will receive a confirmation email containing tracking information where available.

During busy periods, product launches, promotions, or holidays, processing times may take slightly longer.

2. Delivery Times

Estimated delivery times begin after your order has been dispatched.

United Kingdom:

  • Standard Delivery: Estimated 2–5 business days

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to circumstances outside of QADA7’s control, including courier delays, weather conditions, strikes, customs delays, or other unexpected events.

3. Tracking Your Order

Where tracking is available, you will receive tracking details by email once your order has been shipped.

Please allow up to 48 hours for tracking information to update after dispatch.

4. Incorrect Delivery Information

Customers are responsible for ensuring that all shipping information provided at checkout is accurate.

If an incorrect address is provided, QADA7 cannot guarantee changes can be made after the order has been processed.

Any additional costs caused by incorrect delivery information may be the responsibility of the customer.

5. Lost or Missing Packages

If your order shows as delivered according to the courier’s tracking information but you cannot locate it, please:

  1. Check around your property and with neighbours.

  2. Contact the courier where applicable.

  3. Contact QADA7 if the issue remains unresolved.

We will assist in investigating delivery issues, but QADA7 cannot be held responsible for parcels confirmed as successfully delivered by the courier.

6. International Shipping

If QADA7 offers international shipping, delivery times may vary depending on the destination, customs procedures, and local courier services.

Customers are responsible for ensuring they understand any applicable customs requirements or charges where applicable.

7. Order Changes & Cancellations

If you need to change your delivery details or cancel your order, please contact us as soon as possible.

We cannot guarantee changes can be made after an order has entered processing or been dispatched.

8. Contact Us

For any shipping enquiries, please contact:

QADA7
Email: qada7.official@gmail.com

Please include your order number when contacting us so we can assist you faster.